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Postindustriality's avatar

Strong piece. The gamekeeper vs manager distinction is doing real work here, and it explains why the Act will produce paperwork without producing oversight.

What strikes me is that the structural problem you name on the regulator's side has a mirror on the company side. The Act can't see across systems because its vocabulary was built to describe isolated objects. Companies often can't see what they're actually building because their vocabulary still treats software as a function supporting the business, when in most product organisations now software has become the larger operational reality and the business runs on top of it. Both sides work diligently inside inherited frames. The gap you describe between regulation and reality runs through the company too - same kind of gap, different layer.

Which is why the people who do see this - your examples, the few inside companies who recognise that operational risk has shifted - usually sit at the intersection of several frames at once: engineering and legal, software and business, compliance and architecture. Not better trained. Differently positioned. They can see seams because they've worked across enough of them to notice when something doesn't compose.

The harder problem under your operational recommendations: the work of watching seams isn't measured by either system. Regulators measure document conformity. Companies measure speed and cost. Neither has a category for the competence required to see a chain as a coherent object. Even when companies accept the recommendations and build the layer, the people doing it operate against the grain of what their organisation knows how to reward. The exit exists. It just runs through the part of the system neither side has learned to value.

Quy Ma's avatar

Great article, Andrei. Siloed thinking is risky, and I see it firsthand as a category manager in retail. I manage several categories, and if I focus on just one, I get only part of the picture. The real story comes out when I look at all of them together—the connections and the patterns that appear in the spaces between. Problems rarely stay in just one area. Honestly, this is what the EU needs: an organization that looks at the gaps between silos, not just the silos themselves. Thanks for sharing.

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